Cancellation & Deposit Policy

In this busy world we live in, we understand that sometimes appointments are forgotten or things happen. Your appointments are very important to us. However, it is necessary to have a cancellation and deposit policy in place.

Our Policy:

- We require 48 hours notice if you wish to cancel or reschedule your appointment.

- To secure your appointment a deposit will be taken on appointments at the time of your booking.

A payment card is required to schedule this appointment or service. Your card will be charged a percentage of the total amount at the time of booking, and the remaining balance will be charged when the service is complete.

- In the event that you need to cancel or reschedule, your deposit will be fully refunded or transferred to your new appointment as long as you have given 48 hours notice.

- If less than 48 hours notice is given, your deposit will be non-refundable.

- In the event you fail to show for your appointment, or cancel with less than 24hrs notice a cancellation fee of 50% will be charged.

- If you do need to reschedule your appointment or cancel outside of the salon opening hours we ask that you contact us via WhatsApp (01480) 450363, Email, Facebook or Instagram.