In this busy world we live in, we understand that sometimes appointments are forgotten or things happen. Your appointments are very important to us. However, it is necessary to have a cancellation and deposit policy in place.
Our Policy:
- We require 48 hours notice if you wish to cancel or reschedule your appointment.
- To secure your appointment a deposit will be taken on appointments at the time of your booking.
A payment card is required to schedule this appointment or service. Your card will be charged a percentage of the total amount at the time of booking, and the remaining balance will be charged when the service is complete.
- In the event that you need to cancel or reschedule, your deposit will be fully refunded or transferred to your new appointment as long as you have given 48 hours notice.
- If less than 48 hours notice is given, your deposit will be non-refundable.
- In the event you fail to show for your appointment, or cancel with less than 24hrs notice a cancellation fee of 50% will be charged.
- If you do need to reschedule your appointment or cancel outside of the salon opening hours we ask that you contact us via WhatsApp (01480) 450363, Email, Facebook or Instagram.